General FAQs

What should I do to prepare for my treatment?

Preparation varies by treatment, but generally, avoid sun exposure, discontinue retinoids or acids 3-5 days prior, and stay hydrated. We’ll provide specific instructions during your consultation to ensure the best results.

How do I know which treatment is right for me?

During your consultation, we’ll assess your skin type, concerns, and goals to recommend the most effective treatments. Our priority is to create a customized plan tailored just for you.

NeoGen PSR FAQs

What is NeoGen PSR, and how does it work?

NeoGen PSR (Plasma Skin Regeneration) uses nitrogen plasma energy to regenerate the skin from the inside out. It addresses laxity, texture, and pigmentation by stimulating collagen production without the need for multiple devices or multiple treatments.

How many sessions are needed for optimal results?

Most clients see significant improvements after just one treatment! For deeper concerns, a repeat treatment could be performed at 6 months.

Am I Good Candidate?

NeoGen skin regeneration is ideal for anyone looking to rejuvenate their skin's appearance and texture. It can help reduce lines and wrinkles, smooth skin texture, brighten and even out skin tone, and soften the appearance of acne scars.

What Areas Can Be Treated?

NeoGen can effectively treat various areas, including the face, neck, décolletage, hands, abdomen and much more.

What is the Downtime for NeoGen?

Downtime varies depending on your skin's condition, treatment goals, and depth of treatment. Generally, patients experience 3-7 days of social downtime.

When Will I See Results?

Within 3 weeks you’ll notice some collagen growth, skin texture improvements and more, depending on the treatment indication. Your skin will continue to improve & will peak at around 12 months after treatments.

What is NeoGen Plasma?

NeoGen uses nitrogen gas converting it into pure nitrogen plasma energy. The thermal energy from the NeoGen plasma gives a non-ablative delivery of heat deep into the dermis to stimulate your skin’s fibroblasts creating the wound-healing effect.

Is The Treatment Painful?

Most patients report a warmth to the skin, that feels similar to a mild sunburn. We have a number of options for pain management if required.

Microinfusion & Microchanneling FAQs

What is the difference between microinfusion and microchanneling?

Microinfusion uses a manual device to deliver serums into the skin, enhancing texture and hydration. Microchanneling creates controlled micro-injuries to stimulate collagen, improving overall skin health and reducing fine lines.

Is there any downtime associated with these treatments?

Most clients see significant improvements after just one treatment! For deeper concerns, a repeat treatment could be performed at 6 months.

Who can get treated?

NeoGen skin regeneration is ideal for anyone looking to rejuvenate their skin's appearance and texture. It can help reduce lines and wrinkles, smooth skin texture, brighten and even out skin tone, and soften the appearance of acne scars.

What is the treatment?

NeoGen can effectively treat various areas, including the face, neck, décolletage, hands, abdomen and much more.

What should I expect?

Smoother, firmer, tighter, toned, younger looking, radiant, scars/marks diminished, brighter complexion, healthier looking & happier skin…GOOD SKIN!

What’s in the serum?

ProCell’s Microchannel Delivery Serum contains growth factors in a hyaluronic acid suspension. These elements are naturally-occurring in the human body. There are no human, animal, or plant cells, DNA, blood, or any other foreign substances. The product has been used safely and effectively for over a decade. The serum is applied during treatment for maximum absorption.

Is there really no downtime?

It is normal for treatments to result in some skin irritation, especially for clients with more sensitive skin. Skin can remain pink to light red for 60-90 minutes post treatment. Always wait a minimum of 90 minutes before putting anything else on the skin. Keep in mind however, that as your skin may be more sensitive than usual for several days after the treatment. It is recommended to avoid active acids, retinol, and strong topicals for 3 days before and after treatment.

Any contraindications?

If you have any underlying condition that significantly impairs your immune system, it is a good idea to avoid microchanneling. Examples include, but are not limited to, active radiation or chemotherapy, uncontrolled diabetes, chronic inflammatory skin disease, Accutane in the past 2 years, hemophilia or similar bleeding disorder. Also anyone with stainless steel allergies should not do this treatment. We also discourage treatments for those who are pregnant or nursing.

What’s the recommended aftercare?

Microchanneling stimulates the body to release peptides, cytokines and growth factors that induce collagen production. As you get older, the stem cells that produce these vital proteins lose efficacy and decline in population, so microchanneling alone becomes less effective. Because of premature aging, the Microchannel Delivery Serum and the post care Cellular Renewal Serum and Healing Accelerator Serum become more vital to improvement. Use of the ProCell aftercare products ensure the skin continuously receives potent, robust, pristine peptides, cytokines and growth factors even in between treatments. Microchanneling without serums is like exercising without dieting. Results can be good with microchanneling only, but are significantly amplified with serums. Post care is always recommended for optimal results.

Injectables FAQs

What is the difference between neurotoxins and fillers?

Neurotoxins, like Daxxify, relax muscles to soften wrinkles, while fillers restore volume, contour, and smooth lines. We’ll help determine which is right for you based on your goals.

How long do injectable treatments last?

Neurotoxins typically last 3-6 months, while fillers can last 6-24 months depending on the product and treatment area. Regular maintenance ensures consistent results.

Facials & Skin Care FAQs

What are electric facials, and how do they work?

Neurotoxins, like Daxxify, relax muscles to soften wrinkles, while fillers restore volume, contour, and smooth lines. We’ll help determine which is right for you based on your goals.

How often should I get a facial for optimal skin health?

For most skin types, a facial every 4-6 weeks helps maintain healthy, glowing skin. We’ll customize a frequency based on your specific needs and treatment plan.

Facials & Skin Care FAQs

Which skincare products do you recommend post-treatment?

We recommend gentle, hydrating, and correction targeted products like Circadia to support skin goals and maintain results seen in the treatment room. We’ll customize your at-home routine based on your treatment.

Can I use my regular products after a treatment?

Some products, like exfoliants or retinoids, should be paused post-treatment. We’ll guide you on which items to resume and when to ensure optimal healing.